Utility Payment
Opening or Closing an Account
If you're looking to open or close an account, we're here to assist you through the process. Whether you're moving into Taylortown and need to establish a new account or relocating elsewhere and need to close your existing account, our team is ready to help. Please contact our customer support team at 910-295-4010 or via email at taylortownhistorical@gmail.com for guidance and assistance with opening or closing your account. You can also click here to access our online account management portal to start the process.
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Payment Options
We offer multiple convenient ways to pay your water bill and other town billss,
Commonly accepted payment methods include credit cards, debit cards, electronic bank transfers, and more. Please note that the specific payment options available may vary.
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Online: Pay securely online through our website. Simply log in to your account and follow the easy steps to make a payment.
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By Phone: Call our dedicated bill payment hotline to make a payment over the phone. Our friendly customer service representatives are available to assist you during business hours.
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You can mail your payment to:
Taylortown Public Works an Utilities Department
8350 Main Street
Taylortown, NC 27376
**Please ensure that you include your account number with your payment to ensure accurate processing.
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Billing FAQs
Have questions about your bill? Find answers to common inquiries regarding billing cycles, charge calculations, resolving discrepancies, and more in our Billing FAQs section.
Billing Policies
Our billing policies are designed to ensure smooth operations while providing flexibility to our customers. Accounts with outstanding balances may be subject to a late penalty fee. Unpaid bills will be disconnected. All unpaid balances, late fees, and reconnect fees must be paid in full to continue water services. Please note that tampering with meters or reconnecting water services without authorization is prohibited by law.
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​Security Information
Rest assured, your payment information is secure when using our online or phone payment services. We employ robust security measures to protect your sensitive data and ensure peace of mind during transactions.
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Contact Information
Need assistance? Our customer support team is here to help! Reach us at 910-295-4010 or via email at taylortownhistorical@gmail.com. Our dedicated representatives are available to assist you during our business hours.
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​Online Account Management
Simplify your bill payment process by creating an online account. With an account, you can access your billing history, set up automatic payments, and opt for paperless statements. Stay organized and in control of your payments with our online account management features.
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Accessibility Information
We are committed to ensuring accessibility for all customers. If you require accommodations or alternative support channels, please don't hesitate to reach out to us for customer service.
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Important Notices
Stay informed about any updates or notices related to billing operations. We'll keep you updated on changes to payment processing systems, scheduled maintenance periods, or other important announcements that may impact your billing experience.
